I hope you are doing great, thanks for the support, collaboration and good vibes.
I have a doubt, I have always had RMA of parts, fans, disks, among others.
Now I have a doubt, the link indicates or catalogs the firewall in Spare, then at the time that the TAC of PA, send me a new firewall, as part of the RMA process, this new firewall is registered as Spare and then the licenses are transferred
from the firewall that failed is not? is this the process? It is always registered as Spare and not as a new firewall ?