Hi Team,
We are unable to download PDF format report of Global VPN Users.
we tried to download via csv/pdf format , but not downloading.(network>GP gateway>remote user > pervious user > pdf/csv)
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Are you able to export any logs or just not report of Global VPN Users?
https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000Clj3CAC
Are you on a recent PAN-OS? All the devices I've tried this on allow me to download the report
did you check if your browser (or an AV software) might be blocking the download? have you tried a different browser/different computer?