decrypt-error
Summary:
- The GP certificate was changed and users are getting " decrypt-error" when connecting to GP Internal Gateway (see screenshot).
- We reviewed the Portal config and found that the old inter mediate cert was still being user.
- We added the new intermediate certificate under Network/Portal/Agent and deleted the old intermediate certificate.
- That didn't fix the issue.
We don't "decrypt" anything and I have no idea why this is happening.
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We learn more as we go along........
The userids for all users connecting to the Internal gateway on vsys3 were not being learnt by the firewall.
Hence all the traffic that were supposed to be processed by the firewall based on UserIDs on vsys3 were failing.
It has to be noted that that userid problem is only for all Internal users connecting to the Internal gateway.
userid is enabled on the zone. The userid information just being learned by the firewall???