General discussion

Palo Alto content update 700-800 compatibility 8.0.X

Hello good evening, thanks as always for your support, we have the following case:

A team version 8.0.X was manually installed a content update of Apps, current version 8563-7374.

After that it is not possible to finish a commit, we went back to a configuration backup and there is no case, the same error still appears:

THREAT DATABASE HANDLER (COMMIT ERROR)

https://live.paloaltonetworks.com/t5/general-topics/error-threat-database-handler-failed-module-device/td-p/18678

https://live.paloaltonetworks.com/t5/general-topics/error-threat-database-handler-failed-module-device/td-p/18678#:~:text=previous%20content%20release.-,1.Downgrade%20the%20content%20to%20any%20previous%20version%20%2D%20upload%20%26%20install%20the,Aditi,-View%20solution%20in

Here on Live someone had something similar, but then I need some content 600 or 700 compatible with 8.0.X someone will have by chance those content of only APPS ... do you know if it is possible to order it from TAC ....or some other way to fix it...

Thank you I remain attentive, thank you very much as always, best regards