General discussion

Hello everyone

My PA is recording the following logs,

-A PPPoE session was started for user:xxxxx@xxxx.mx on interface:ethernet1/5.

-PPPoE session failed to connect for user:xxxxx@xxxx.mx on interface:ethernet1/5. Reason: No PPPoE offer has been received.

There is a note that this is the expected behavior, but in this case it is not,

I have switched to the different authentication methods and it did not work.

I have tried with the laptop and it works but when I connect it to the firewall it does not work.

I have restarted the internet modem and the behavior persists.

There is not much information on this error or how to fix it.

Does anyone know what it is or what I can do to get it to work? My version is 9.1.10